E-trade

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UPDATE

 

*** Recommended Email Subject Lines***



Dear Valued Clients

For Faster Identification of your concern please use the ff. subject line formats



E-Trade/Go-Fast Funding Follow-ups:

• Format: Product | Concern | Company/User Name | 7-Connect Ref. No.

• Example: E-Trade | Follow | CDECCNN | 9****************

Email to: finance@cdec.com.ph


CPRS

• Format:Service | Concern | Company Name / Name

• Example:CPRS |Status Follow-up | Company ABC

Email to: cs@cdec.com.ph


MANIFEST

• Format: Service | Concern | BL#123456789

• Example: Manifest |Stuck @ Sent | BL#123456789

Email to:cs@cdec.com.ph


Thank you for your patience and understanding,

CDEC Customer Service Team

---------------------------------------------------------------------------------------

 

 

REMINDER:

 

ALL VESSEL AND FLIGHT REGISTRY NUMBERS WILL

START WITH 0001 EFFECTIVE 01 JANUARY 2025

Please be reminded that all vessel and flight registry numbers will start with

"0001" in all customs ports effective 01 January 2025. Format is

URN0001-25 wherein URN refers to the 3-digit character alphabetic prefix

issued by BOC as part of Shipping Line and Airline Client Profile Registration

System.


All notices of vessel and flight arrivals submitted to PID/Bay Service

and Aircraft Operations Division for 01 January 2025 arrivals must

already reflect the new customs registry numbers.